At TaxFox Co, we respect your privacy and take the protection of your personal information seriously. We understand that sharing personal and financial information requires trust. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the steps we take to protect it when you visit our website or use our tax preparation services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:
 

• Complete a contact or inquiry form on our website.

• Request information about our tax preparation services.

• Schedule a consultation or appointment.

• Join our mailing list or VIP waitlist.

• Communicate with us by email or phone.
   

This information may include your name, email address, phone number, and details about the services you are interested in.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and website activity through cookies and similar technologies.

2. Taxpayer Information and Document Security
 
TaxFox Co provides virtual tax preparation services. Sensitive tax documents and financial information needed to prepare your tax return are submitted through our designated tax preparation software and client portal.
 
Clients are provided instructions for accessing the client portal to securely submit tax documents and other information required for tax preparation.
 
Please do not submit Social Security numbers, tax returns, W-2s, 1099s, bank account information, or other sensitive tax documents through general website contact forms or regular email.
 
Taxpayer information is handled separately from general website inquiries and is subject to applicable federal and state confidentiality and data protection requirements.


3. How We Use Your Information

We may use the information we collect to:
 

• Respond to questions and service inquiries.

• Provide information about our tax preparation services.

• Schedule and manage appointments.

• Communicate with current and prospective clients.

• Send requested updates and marketing communications.

• Improve our website and visitor experience.

• Maintain website security and prevent fraudulent activity.

• Comply with applicable legal and regulatory obligations.
   

We do not use personal information for purposes unrelated to our business operations without an appropriate legal basis or authorization.

4. How We Share Your Information

TaxFox Co does not sell your personal information. TaxFox Co may share information with trusted third-party service providers that support our tax preparation operations, website hosting, client communications, and business administration.

These providers may process information only as necessary to perform their services, subject to applicable agreements and privacy requirements. 

We may also disclose information when required by law, regulation, legal process, or to protect our legal rights and business operations.

Taxpayer information is subject to additional confidentiality restrictions under applicable tax laws, including Internal Revenue Code Section 7216 where applicable.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the overall website experience.

Cookies are small data files stored on your device when you visit a website.

Depending on the tools enabled on our website, cookies and tracking technologies may be used for:
 

• Essential cookies: Help the website function properly and support security.

• Functional cookies: Remember visitor preferences and settings.

• Analytics cookies: Help us understand website traffic, visitor behavior, and website performance.

• Marketing cookies: May be used to measure advertising performance and deliver relevant advertisements.
   

Some cookies and tracking technologies may be provided by third-party services integrated into our website.

Where required by applicable law, we use a cookie consent mechanism that allows visitors to accept, reject, or customize their preferences for non-essential cookies and tracking technologies.

Visitors can also manage or disable cookies through their internet browser settings. Disabling certain cookies may affect website functionality.

Our website tracking technologies and third-party integrations may change as our website and business operations evolve.

6. How We Protect Your Information

TaxFox Co takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

TaxFox Co uses third-party tax preparation software and client portal services to securely collect, process, and manage taxpayer information.

We maintain separate safeguards for sensitive taxpayer information in accordance with applicable federal requirements.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. How Long We Retain Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet applicable legal and regulatory requirements, resolve disputes, and maintain appropriate business records.

Tax preparation records and taxpayer information may be retained for periods required by applicable laws and professional obligations.

When information is no longer needed, we take reasonable steps to securely dispose of it.

8. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:
 

• Request access to personal information we maintain about you.

• Request corrections to inaccurate information.

• Request deletion of certain personal information, subject to legal and regulatory retention requirements.

• Withdraw consent to receive marketing communications.

• Ask questions about how your information is collected and used.
   

To exercise these rights, please contact us using the information provided below.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services, including our tax preparation client portal.

Once you leave the TaxFox Co website, your interaction with those platforms is governed by their respective privacy policies and terms of service.

We encourage visitors to review the privacy practices of any third-party platform they access.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information directly from children under the age of 13 through our website without appropriate parental consent.

Information about dependents may be collected from a parent or legal guardian when necessary for legitimate tax preparation purposes.

11. Changes to This Privacy Policy

TaxFox Co may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws.

When changes are made, the updated policy will be posted on this page with a revised effective date.

We encourage visitors to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how TaxFox Co handles personal information, please contact us:

TaxFox Co HQ
1349 W Peachtree St NW, Suite 1910, PMB 980
Atlanta, GA 30309
Email: info@taxfoxco.com
Website: https://taxfoxco.com

We welcome your questions and concerns regarding your privacy.